Purpose: To provide individuals with techniques to enhance understanding of others’ perspectives and manage emotions effectively, fostering positive relationships and improving team collaboration.
Objectives:
- Master active listening and open-ended questioning to understand others without judgement.
- Learn to manage emotions in high-stress situations using practical techniques like box breathing and reframing.
- Recognise the importance of empathy, inclusivity, and open communication in building positive relationships within a team.
Key Areas of Focus:
- Developing Empathy and Active Listening Skills: Learn to understand and value different perspectives through non-judgemental engagement.
- Building Resilience in Challenging Situations: Develop practical strategies to manage stress and maintain emotional control.
Empathy Training
Empathy Training