Front Office Procedures

Welcome to the RedHill Hospitality Front Office Procedures Training!

This page is designed to provide you with comprehensive information on the procedures at the front office. Our goal is to ensure you are familiar with the standard operating procedures (SOPs) that keep our front office running smoothly and efficiently.

To complete the Front Office Procedures Training Course, you will need to:

Read Every Policy

Thoroughly review each policy and procedure to understand our expectations, procedures, and guidelines.

Watch the Informative Video

View the detailed video presentation for each procedure, which explains the key points and the importance of compliance.

Take the Quiz for Each Procedure

Successfully complete the quiz associated with each procedure to ensure you have understood the material thoroughly.

Acknowledge Each Procedure

Sign the acknowledgment form for each procedure to confirm that you have read, understood, and agree to comply with our guidelines.

By completing these steps, you will be well-equipped to contribute to a seamless and welcoming experience for our guests and a more organized and professional workplace. Thank you for your dedication to excellence at RedHill Hospitality.