Duration 10-15mins
Award Level 1
Interactive Activities
Real World Scenarios
Purpose: To provide housekeeping staff with a comprehensive understanding of how to clean guest rooms effectively, ensuring all visible surfaces and spaces are spotless and hygienic.
Objectives:
- Master the sequence of cleaning tasks to ensure maximum efficiency and thoroughness.
- Learn to recognize and address common areas that guests frequently touch (e.g., light switches, door handles) and clean them properly.
- Apply attention to detail in room presentation, ensuring everything looks organized and well-maintained.
Key Areas of Focus:
- Cleaning Sequence: Starting from the top (ceiling corners, light fixtures) and working down (furniture, floors).
- High-Touch Areas: Focusing on door handles, remotes, light switches, and telephones.
- Time Management: Ensuring each room is cleaned within a reasonable timeframe while maintaining quality.
General Room Cleaning
High Touch Surfaces
Windows + Mirrors
Room Presentation + Inspection