Home Courses Housekeeping – Award Level 1 General Room Cleaning

General Room Cleaning

Master Time Management

Ensure Hygienic Spaces

Exceed Guest Expectations

93% of guests say that cleanliness is the

most important factor when choosing a hotel

(REVREBEL, 2024)

Duration 10-15mins
Award Level 1
Interactive Activities
Real World Scenarios

Purpose: To provide housekeeping staff with a comprehensive understanding of how to clean guest rooms effectively, ensuring all visible surfaces and spaces are spotless and hygienic.

Objectives:

  • Master the sequence of cleaning tasks to ensure maximum efficiency and thoroughness.
  • Learn to recognize and address common areas that guests frequently touch (e.g., light switches, door handles) and clean them properly.
  • Apply attention to detail in room presentation, ensuring everything looks organized and well-maintained.

Key Areas of Focus:

  • Cleaning Sequence: Starting from the top (ceiling corners, light fixtures) and working down (furniture, floors).
  • High-Touch Areas: Focusing on door handles, remotes, light switches, and telephones.
  • Time Management: Ensuring each room is cleaned within a reasonable timeframe while maintaining quality.

General Room Cleaning

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