General Room Cleaning
This course is your go-to guide for cleaning guest rooms to a professional standard — without making it feel like a chore. Whether you’re new to housekeeping or want to brush up on your skills, this training breaks everything down step-by-step. From wiping down high-touch surfaces to polishing windows and adding those final guest-ready touches, you’ll learn how to clean smarter, not harder.
25 minutes
Award Level One
Updated 27/05/2025
The purpose of this course is to help housekeepers master the essentials of room cleaning in a hotel or motel environment. It teaches practical, real-world cleaning techniques that ensure safety, hygiene, and guest satisfaction. More than just wiping surfaces, this course builds awareness around consistency, detail, and creating a polished, professional room environment every time.
Learning Objectives
Identify and properly clean high-touch surfaces in guest rooms
Use appropriate tools and cleaning products for different surfaces
Perform streak-free cleaning of windows and mirrors using professional techniques
Recognise the importance of room presentation and perform final inspection checks
Avoid common cleaning mistakes and practice safe, hygienic cleaning habits
Understand how cleanliness impacts the guest experience and reviews
Key Areas of Focus
High-Touch Surfaces:
Learn how to identify and thoroughly clean commonly touched items like door handles, remotes, and light switches — spots that easily collect germs and fingerprints.
Windows & Mirrors:
Master techniques for crystal-clear windows and mirrors using microfibre cloths, squeegees, and the right motion. Also includes tips on polishing chrome fixtures without damage.
Room Presentation & Inspection:
Discover how to spot the little things that make a big difference — like checking under beds, fluffing pillows, straightening linens, and ensuring the entire room feels guest-ready. Includes a final inspection checklist to guarantee nothing is missed.